Urgent

Please read the Samsung Electronics Case Study, and complete a Affinity Diagram and a Pareto Chart in the format of excel spreadsheet1.    Create an affinity diagram from the complaints provided in Exhibit 1. Note the following:• Of the 33 complaints, some will fit in only one category and some may fit in multiple categories.• You are to create as many categories as you need; however, if you end up with more than 15 you probably have too many.2.    Create a Pareto chart from the results of the affinity diagram.